Technology Flexibility – The Key to UC Deployment
By Bob Wise, Executive Vice President, West Corporation As much as we’d like to think that “one size fits all”, rarely does this lead to the best solution. In fact, I don’t think I can think of a situation where a single solution fully addresses a technology issue – especially for the enterprise. In fact, [...]
Four tips for selling UC to midsize enterprises
UC Strategies recently ran a post from our Executive Vice President James Whitemore which highlighted several tips for telecom resellers to identify good mid-market prospects for Unified Communications. Often times it can be hard to break into this market because many of these companies may have significant investments in existing on-premises equipment, or believe they [...]
Global Conferencing Challenges: Why It Can’t Be the Same Everywhere
By Rob Bellmar, InterCall The global market for audio conferencing will hit $5.5 billion in 2015, up from $5 billion in 2010. Much of that growth will come from emerging markets in Asia, the Middle East and Africa, and Central and South America, each of which is projected to rise at a minimum compound annual [...]
West IP Communications Demonstrates Industry Leadership By Completing SSAE SOC2 Examination
Today, West IP Communications announced that it has completed the SSAE SOC2 examination, which is recommended for companies like West IPC that performs outsourced services that affect the financial statements of another Company. The Statement on Standards for Attestation Engagements (SSAE) No. 16 SOC2 is a set of standards for reporting on controls at service [...]
Costly UC Mistakes to Avoid
by Goran Velickovski, Director of Engineering for West IP Communications When it comes to unified communications, costly mistakes are avoidable if an organization is thoroughly prepared before embarking on the selection and deployment of such important technology to a business. UC is particularly challenging within the enterprise infrastructure because of the varied application needs of [...]
Chuck Piazza named 2013 Channel Chief by CRN
Chuck Piazza, senior vice president of West IP Communications, has been named to the 2013 Channel Chiefs list by CRN Magazine. These executives are the who’s who of channel management–heading up the partner programs that solution providers depend on to run their business. This year’s honorees are navigating a maze of business model and technology [...]