Reliability. It’s the heart of Disaster Recovery & Survivability, a first to market solution that provides complete redundancy for SIP Trunking customers. DRS removes the costs and complexities generally associated with implementing a Disaster Recovery infrastructure by giving customers an integrated suite of cloud-based call control and unified communications tools.
DRS works seamlessly with MaxxConnect IP Trunking to provide customers survivability from any type of interruption:
- A LAN or WAN issue
- Carrier outage
- Equipment failure
- Power loss
- Natural disaster
- Part of an upgrade or maintenance
West IP Communications does this by harnessing the power of our ControlMaxx platform, along with our PSTN/SS7 call routing infrastructure, in a package designed specifically to provide Disaster Recovery solutions for SIP trunking customers. Through a powerful, Web-based portal and synchronization with a customer’s Active Directory, predetermined call handling rules are set to determine how incoming calls should be routed in the event of an outage.
Customers have a number of flexible emergency call routing options:
- Alternate office locations
- Alternate call centers
- Third party answering services
- Home or mobile phones
- Auto attendants
- Voice mail boxes