MaxxConnect includes a set of cloud–based features that transform and shape the way an enterprise uses their on–site PBX system. It simplifies the enterprise network architecture through voice and data convergence and gives you an essential first step toward making the migration to cloud–based communications.
MaxxConnect provides you with:
Enhanced Scalability that lets you add trunk capacity to any location to meet business growth needs without lengthy installation intervals.
Virtual DIDs that expand your local footprint, quickly and affordably, by setting up local numbers in remote cities to provide a virtual presence in new market.
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feature/benefit analysis
Convergence which reduces your overall infrastructure costs by combining voice and data over the same MPLS WAN optimized with Quality of Service (QoS).
Network Flexibility that increases service delivery options including capacity, geographic diversity and network redundancy.
Business Continuity that allows you to avoid costly outages in times of emergency with call routing functionality from DRS.
Web–based Management that offers full control of your enterprise voice services and access to real–time call detail reports, ticket tracking and other account administration functions.
Call Recording that maintains quality assurance and compliance standards by recording calls of individual users or entire teams.
ControlMaxx – Contact Center is an optional add-on that allows contact centers to handle calls more efficiently and deliver higher levels of customer service.