We believe a service provider should provide excellent service. As simple as it sounds, we talk to people every day that experience apathy, confusing support systems and confusing interfaces from their service providers. That’s why we treat our customers like gold, regardless of the scale or size of their business. Our constant striving for customer service is evident in the feedback that our customers willingly give. See for yourself what our customers have to say about us.
West: A Leader in the Gartner Magic Quadrant for UCaaS North America
The Gartner assessment, performed by the firm’s communication industry experts, evaluates providers based on the completeness of their vision and their ability to execute. As one of 16 North American Unified Communications-as-a-Service providers assessed by Gartner, West is one of only 3 to be positioned within the Leader’s Quadrant.Learn More
CIOs of the Future Video Series
CIOs of the Future highlights forward thinking IT executives that have leveraged the cloud to enhance their company’s communications. These CIOs have used West IP Communications solutions to drive productivity, efficiency and agility and have defined themselves as leaders in the IT management space.
Morrison Supply Co.
Morrison Supply is one of the leading plumbing supply distributors in the Southeast. CIO Joe Lacik and his team has universally implemented cloud technologies across the entire enterprise to improve business productivity and improve communications with remote workers.
LAM Technology (Partner Case Study)
LAM Technology is a Ft. Worth, Tx.-based telecom management agency and partner specializing in transitioning its clients from legacy phone technology to the cloud.
Cypress Insurance, a property and casualty insurance company located in Jacksonville, Fl., turned to West IP Communications to put their phone system in the cloud to protect against unexpected disasters and outages.Learn More
Namasco, a nationwide metal distributor, used managed security to lock down their entire communications network before moving to a hosted voice solution.Learn More
Northwest Exterminating, an Atlanta–based full–service pest control company, used hosted contact center solutions to drive better customer service and expand throughout the Southeast.Learn More
Prommis Solutions, a leading provider of technology-enabled solutions to the mortgage banking industry, used a converged voice and data network to improve communications and reporting.Learn More